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Privacy Policy

Effective Date: 2/2/2016 – Last Updated: 12/13/2023

1. Introduction

Welcome to Debt Direct Portfolio Management’s website. This Privacy Policy is designed to provide transparency regarding the collection, use, and protection of your Personal Identifiable Information (PII) when using our website.

2. Information We Collect

We do not collect any data from visitors to our website unless voluntarily provided. The only data collected through our contact form includes:

  • First Name
  • Last Name
  • Email Address
  • Last Four Digits of Social Security Number
  • Account Number (Optional)

This information is only requested when a consumer chooses to reach out to us through the website.

3. When Do We Collect Personal Information?

Personal information is collected when voluntarily submitted by the consumer through our website’s contact form.

4. How Do We Use Personal Information?

The information collected is used to better service the consumer by responding to inquiries and providing follow-up if requested. 

Information in our company’s database, provided through routine business procedures, which may include PII, is under restricted access and only accessible by individuals with special access rights, who are required and monitored to maintain confidentiality. 

5. Protection of Personal Information

All PII is stored in a secure database with restricted access. Individuals with special access rights are monitored to ensure confidentiality.

6. Use of Cookies

We do not use cookies for tracking purposes. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. However, turning off cookies may affect the efficiency and functionality of certain features on our website.

7. Do We Disclose to Third-Parties?

We do not sell, trade, or transfer your PII to any third party outside of our company’s network. We also do not include or offer third-party products and/or services on our website.

8. Compliance with COPPA

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.

9. Changes to This Privacy Policy

We reserve the right to add, change, remove, or otherwise edit this Privacy Policy at any time without notice. Changes will be effective immediately upon posting on the website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you may contact us using the information below:

Debt Direct Portfolio Management, LLC

1000 N. West St, Suite 1200

Unit 5053

Wilmington, DE 19801


By using our website, you consent to the terms of this Privacy Policy. Thank you for entrusting us with your information.